Our custom jewelry does not support returns or exchanges, but glasses and watches support seven days of free returns or exchanges.
Tracking your order is easy! Once your order has shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track the status of your order on our order tracking page.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payment.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. Please see our shipping information page for more details.
You can contact us through the blue dialogue icon in the lower right corner of the website. Our customer service is online 24 hours a day. You can also contact us via email: lichangxiu839@gmail.com
We provide detailed size charts for each product to help you find the best fit. Please refer to the size chart on the product page to ensure you choose the correct size.
We process orders quickly to ensure fast delivery, so the likelihood of modifying or cancelling your order is low. Please contact our customer support as soon as possible and we will do our best to help you.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.
Yes, we offer online ordering with shipping options available. Contact us for more information.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
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