1、The process of purchasing custom-made jewelry with real gold and real diamonds
All custom-made jewelry products with real gold and real diamonds require a deposit of half of the total price after the style is confirmed. After production is completed, the merchant will send photos and videos via private messages and emails, wait for the buyer to confirm and pay the remaining balance, and then ship the goods.
2、How can I be sure that the jewelry I receive is made of the correct material?
We will provide GRC English certificates for all jewelry containing real gold and real diamonds to ensure that your products are real gold and real diamonds.All our custom jewelry supports re-inspection. If the goods are not the same as the ones described, we will refund the full amount.
3、Can I place an order directly?How to contact customer service？
Please do not place an order directly to avoid paying the wrong price. You can chat with us through the chat button in the lower right corner of the website, or you can find our WhatsApp link at the bottom of the website to chat with us. Our customer service will follow up your order throughout the process and provide VIP services to every customer.
shop by category
Each category offers a variety of options, styles, and features. From the latest trends to timeless classics, our curated collections cater to different tastes and preferences.
Tab Item Content
Tab Item Content
Tab Item Content
Tab Item Content
best sellers
Happy Clients
Customer Support
Customer support was amazingly fast, personal response via skype and helped me within minutes, thank you so much!!
Jane Smith
Founder & CEO
Design Quality
Its just super to work with, easy support & fast, and just makes everything possible.
Robert Johnson
Marketing Director
Customizability
I'm rating this theme 5 stars for design and quality and also customer support were excellent and very responsive.
Amanda White
Head of Customer Relations
Q & A
1、Are the jewelry made of real gold and real diamonds?
Our jewellry series are all made of real gold and real diamonds. Some of our other jewelry series are made of silver and alloy. Please ask customer service for the specific materials.
2、How can I be sure that the jewelry I receive is genuine gold and diamonds?
We will provide GRC English certificates for all jewelry containing real gold and real diamonds to ensure that your products are real gold and real diamonds.
3、Which channels can I use to pay for goods?
You can pay through: visa, bank card, PayPal, stripe credit card, 2checkout, international Alipay, WeChat payment and other platforms. In addition, our installment payment platforms: klarna, afterpay, sezzle, affirm and other platforms are being updated one after another, so stay tuned.
4、How long does it take to make jewelry? How long does it take to receive watches and glasses?
The production cycle of jewelry is about 15-20 days. Watches and glasses are in stock and can be ordered and shipped at any time.
5、How is the postage calculated?
Due to the sensitivity of real gold and diamond jewelry, we ship by DHL or FedEx. The postage depends on the weight of the item and is uniformly US$80.
6、Is there any discount on postage?
Yes, we offer free shipping for orders over $1,600.
7、How long does it take to ship the goods?
The mailing time for jewelry is approximately 4-6 days in the United States, 4-6 days in Europe, 6-7 days in the UAE, and 4-6 days in Singapore. The mailing time for glasses and watches is approximately 8 days. The specific time depends on the local delivery time of the recipient.
8、Are there any discounts for purchasing goods?
Yes, we will give you one silver or alloy jewelry and one pair of glasses for free if your order is over 2,000 USD.
9、Do I need to pay VAT?
Yes, you do. The specific amount depends on the country.
10、What does after-sales service include?
We provide free jewelry cleaning and ring resize services. You can send them to us at regular intervals. In addition, we are also responsible for diamond falling within two months. For details, please contact customer service.
11、Can you provide local after-sales service in the United States or Dubai?
Sorry, there is no solution for now. If you are a customer, please trust our products and buy more so that our boss lady can have the capital to open a store in the United States or Dubai. If you are a local merchant, you are very welcome to cooperate with us, and we can pay for the repair costs for you.
Store Information
- United States
- （＋1）209 400 2410
- lichangxiu839@gmail.com
Quick links
Let’s get in touch
Subscribe to our latest newsletter to get news about special discounts.
